The LendTech Consulting experts are here to help you with every piece of the HEL/HELOC origination process. We will review every piece of the workflow - from what your borrower experiences during their application process to what technology systems are used and automated for underwriting, what vendors are in place, how your borrower is communicated with and notified throughout the process all the way to ensuring your docs are ready as we move towards digital signings and finally who will handle servicing and buying your loans.
The Point of Sale (Online borrower application) is the first impression that your borrowers have of you as a lending entity. You will be compared against the modern digital options with easy to use applications and instant approvals. It is imperative that you have a digital POS that will do a soft credit pull, verify income instantly, run it through a decision engine and provide a borrower portal back within minutes at most.
The Loan Origination System you use must work well for your loan officers, processors and reporting but the number 1 factor in choosing the right LOS today for processing HELOCs/HELs will be the technology integrations available or ease of integrating technology automation. Many LOS's just have not kept up with the pace of the digital era we are in and if you can't have the right vendors and technology pieces integrated it simply will not allow you to compete in today's market.
Settlement Services providers that you will use for ordering title, flood, valuations, doc prep, signing, recording are crucial to ensure you can meet a 10 day or less close time majority of the time. Your vendors need to be automated when possible, fast turn times, digital facing transparency for your borrowers and superb customer service. The LendTech Consulting experts have vetted hundreds of vendors over 15+ years and monitored success to determine which one's are the best in the industry.
Having a borrower portal is a must have for you to gain and retain borrowers as the technology advanced generation become the majority. They want to see instantly and in real time the status of their loan, be able to view and sign documents, be able to upload anything you need, chat with a loan officer and schedule and complete their signing digitally if possible.
RON (Remote Online Notarization) will become the only way that borrowers will want to sign as we continue to take leaps and bounds in the technology age. At the minimum, borrowers will want to be able to sign with a mobile notary from their work or office. They will want to do it immediately as well and schedule it from their phone. Ensuring you have the right technology in place to deliver all of these needs will ensure your success in today's lending market.
Deciding whether to handle servicing in-house, outsource servicing, keeping the paper - selling the paper... these are all very important pieces that need to be carefully reviewed and considered. The LendTech Consultants have helped large IMBs launch Digital HELOCs and have vetted the best options along with automating it with technology and are ready to show you all of the options available and how the requirements of each will need to be met in deciding every other piece of the process as well.
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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